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Please e-mail us using this form, or you can use this e-mail address: registration@highline.edu to send e-mail using your own e-mail program.

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Technical Requirements and Skills


These are minimum technical recommendations for participating in online and hybrid classes at Highline.

Please note that your class may have additional requirements based on the curriculum and course materials. See your course syllabus or contact your instructor for details.

Technical Requirements

To participate effectively, you must have:

  • Access to the Internet, preferably via computer and broadband internet access (cable modem, DSL, or other high speed service);
  • An activated myHCC account;
  • A Highline Student Email account, checked regularly (or forwarded to another email account which is checked regularly);
  • A modern web browser: the most recent release (or two prior releases) of Firefox, Chrome, Safari, or Internet Explorer. Note that Canvas does not work well on Internet Explorer;
  • Up-to-date Flash and Java plug-ins;
  • Permissions/ability to install additional plug-ins or class software as needed; and

It is also highly recommended that you:

  • Have up-to-date anti-virus software installed and active.

Skills for Success

To succeed in an online or hybrid class, you should have the ability to:

  • Navigate the WWW, including downloading and reading files from web sites;
  • Download and install software or plug-ins such as Adobe Reader or Flash;
  • Use email, including attaching and downloading documents/files from emails;
  • Save files in commonly used word processing formats (.doc, .docx, .rtf);
  • Copy and paste text and other items on a computer;
  • Save and retrieve documents and files on your computer; and
  • Locate information on the internet using search engines.

Questions or problems accessing your course? Contact the Help Desk.